State and Local Government Solutions

Government IT Services

Like thousands of cities, counties and state government agencies, you need to manage IT issues to serve your constituents – and do it with limited resources. So we work directly with you to understand your needs and goals.

For data center management, disaster recovery, network management services or help desk operations, our high-volume solutions support IT both statewide and worldwide. We've helped cities and counties with limited budgets optimize their technology budgets.

Our IT services for government agencies include:

  • Asset/CM
  • Dashboards
  • Data Center Management and Networking
  • Data Protection/Partitioning
  • Enterprise Email Services  
  • Infrastructure Tools Integration
  • Main/Mid-frame Services
  • Managed Hosting, Storage, Print Services/EPS
  • Metro WiFi/Broadband Expansion
  • Network Access and Performance
  • Operational Assessments
  • Process Improvement, ITIL
  • RIM
  • Run/Maintain/O&M
  • Seat Management
  • Server Administration
  • Virtualization

Read Government IT Services Overview (PDF, 998 KB)

View City of Riverside Case Study ›

Enterprise Email Services

We take email for granted these days.  Government employees and constituents expect to communicate via email easily and securely.  But in many government IT environments, managing email across many agencies and departments can be far from easy if multiple messaging platforms are in use. Xerox’s enterprise email services provide a streamlined, efficient, and much more cost-effective way of managing messaging capabilities.

Because Xerox currently has more than 500,000 email accounts under management for our customers, we understand that there are a variety of business needs and requirements that must be considered when selecting an email solution. Therefore, we can offer a private cloud, public cloud or a more traditional on-premise enterprise email solution to address our customer’s needs. As part of any engagement model, Xerox can seamlessly blend mobility management, enhanced security and identity management providing the client maximum flexibility in their choice of email platforms under one provider.

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City of Cleveland

Cleveland now offers drivers one-stop convenience for payment of parking and photo enforcement tickets – in person, over the phone or online.

See Cleveland case study ›