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Customer Care

Customer Care

When you care about your customers, they care about you. We have more than 25 years’ experience making these relationships successful, and today we process over 2.5 million customer interactions in worldwide locations.

Customer Care Capabilities

    Featured Insights in Customer Care

    Customer Care Outsourcing Overview (PDF, 964 KB)spacerOptimizing the Customer Experience FAQs (PDF, 979 KB)

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    Virgin America

    We measurably improved agent efficiency, call load forecasting, contact quality and customer satisfaction.

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