We handle customer care needs fromproblem resolution to service dispatchand everything in between.
Our technical support includes Tier I, II, and IIIto tackle even the toughest technical issue.
Gain the insight you need to make business decisions with confidence.
The customer experience isn’t a single point in time. It’s what happens across all touch points with your brand.
We measurably improved agent efficiency, call load forecasting, contact quality and customer satisfaction.
Xerox is positioned as a Leader in the 2012 Gartner Magic Quadrant for Customer Management Contact Center BPO, Worldwide (published Dec. 2012).
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