Xerox Services » Business Process Outsourcing
Business Process Outsourcing
  • We handle your day-to-day operations
    while you focus on the big picture.

We’ll manage your critical office processes so you can concentrate on your real business. This means you can get higher customer satisfaction and loyalty, and better technology, security and compliance while reducing operating costs and capital expenditures.

Human Resources Consulting

Real-world solutions for your complex HR and business challenges.

Human Resources Outsourcing

Find, recruit and retain the best talent while reducing the total cost of your workforce.

Communication and Marketing Services

Improve your customer’s experience and your company’s bottom line by getting the right message to the right person at the right time. We’ll help streamline the process to produce and deliver multichannel communications.

Awards and Recognition

Our Credentials

  • 2.5 million contact center interactions handled daily in 160 customer care centers globally
  • $17 billionor 60%of the nation's child support payments processed annually
  • 11 million employees and retirees benefitting from our HR services
  • $421 billion in account payables and $198 billion in receivables processed
  • 37,000 global retail stores and restaurants supported

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Virgin America

We measurably improved agent efficiency, call load forecasting, contact quality and customer satisfaction.

See Virgin America case study ›


We standardized F&A processes, drove continuous improvements and reduced costs.

See Michelin case study ›


We created a complete training program for everyone from new hires to new managers.

See Hertz case study ›

Services at a Glance

Find fast facts about Xerox Services, the world’s leading enterprise for business process management, IT outsourcing and document management solutions.

View Services Overview (PDF, 745 KB)

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